INTERNET AT VESTIDE
When you rent a room at Vestide, you get a personal internet connection. Sharing is no longer necessary and it is not allowed. This includes:
Wi-fi
If you live on a FiberPower (FP) location then you have a cable-modem with router functions, so you can set up your own Wi-Fi-connection. If you live in a location with CIA, you have an ethernet connection in the wall on which you connect your own router. What is a suitable router, contact ittdesk to see which one are suitable for your connection. A new router will cost you around 30 to 60 euros.
TELEVISION
This is what you get:
Television connections
Most independent living spaces already have a coax connection point (it is a box in the wall with 2 inputs for the cable of your TV). If you cannot find it, please contact us.
Note: do you have a TV without a DVB-C receiver? Then you need a decoder to watch TV here. You have to buy this decoder yourself at Ziggo.
MEDIA PACKAGE IN YOUR TENANCY AGREEMENT AND SERVICE CHARGES
Each tenant has the same package for € 17,28 per month. You cannot choose for an internet or television only package. The package is also on the service charge statement every year, you pay it through your service charges.
SERVICE FROM ITTDESK
With all your questions and for reporting malfunctions you can contact ittdesk. In Dutch or in English. This is how you reach them:
Phone number: +31 85 01 40 433
Website: www.ittdesk.nl/vestide
Twitter: @ITTDesk
Facebook: www.facebook.com/ittdesk
WhatsApp: +31 620 088 717
Opening hours: on working days from 8:30 am to 8:00 pm. In case of emergency, ittdesk is available 24/7.
Of course you can also contact us with all your questions about internet and television through our contact form.